Description


We're looking for an experienced Moderation Specialist dedicated to maintaining and improving the filter used to moderate chat, usernames and other user generated content on Avakin Life. We want our players to have the best possible experience on Avakin, and this is a great opportunity for you to help make that happen.

You'll be making an instant impact in this team at an exciting time of growth. Core responsibilities include:

  • Own the administration of the Community Sift tool
  • Review live chat logs and generate reports to maintain, adjust and constantly improve the filter and our player experience
  • Be the main point of contact within the team for Community Sift
  • Monitor player feedback and update the tool accordingly
  • Resolve issues flagged internally and by our players in a timely manner
  • Report back to the business on performance of the tool
  • Review, evaluate and action potentially sensitive or offensive content
  • Be an expert on the Avakin Life Community Guidelines and Terms of ServiceEssentialAdvanced experience with Community Sift

Requirements

    • Excellent judgement and attention to detail
    • Native English level is a must- other languages are a huge plus!DesirablePassion for games
    • Previous experience moderating online content
    • Previous experience in the games industry
Salary

Competitive Salary

Job Type

Full-time

Come join us

Benefits of working here

  • Extremely competitive bonus scheme
  • Flexible working hours
  • Core hours attendance (10am-4pm)
  • Staff social outings
  • Pension or Gym membership available
  • Generous holiday allowance
  • Industry leading software including Unity, 3DS Max and Maya
Apply Today.

Join the Avakin Journey.