Description

At Lockwood, player safety and wellbeing is our number one priority. We're looking for an awesome Moderation Team Lead to support our Head of Trust & Safety when it comes to the day to day operations of the moderation team. This is a great opportunity for an experienced moderator.


Responsibilities

  • Support the Head of Trust & Safety with day to day operations of the moderation team
  • Review, evaluate and action potentially sensitive or offensive content
  • Investigate and action escalations from the moderation teams
  • Develop and maintain effective quality checking systems for moderation
  • Be an expert on the Avakin Life Community Guidelines and Terms of Service
  • Develop a deep understanding of player behaviour and safety issues
  • Monitor and analyse metrics and report to the business on moderation performance and trends to improve player experience and safety


Requirements

    • Previous experience moderating online content
    • Empathetic and discrete nature
    • Excellent written and verbal communication skills
    • Good judgement and attention to detail
    • Native English level is a must- other languages are a huge plus!
Salary

Competitive Salary

Job Type

Full-time

Come join us

Benefits of working here

  • Extremely competitive bonus scheme
  • Flexible working hours
  • Core hours attendance (10am-4pm)
  • Staff social outings
  • Pension or Gym membership available
  • Generous holiday allowance
  • Industry leading software including Unity, 3DS Max and Maya
Apply Today.

Join the Avakin Journey.