Description


We're looking for an experienced moderation expert to lead our player moderation teams. The safety and enjoyment of our players is paramount to us at Lockwood and this is a real opportunity to make a difference in an exciting space.

Requirements

    • Support the Director of Player Support with the day to day operations of the moderation teams
    • Review, evaluate and action potentially sensitive or offensive content
    • Investigate and action escalations from the moderation teams
    • Develop and maintain effective quality checking systems for moderation
    • Be an expert on the Avakin Life Community Guidelines and Terms of Service
    • Develop a deep understanding of player behaviour and safety issues
    • Monitor and analyse metrics and report to the business on moderation performance and trends to improve player experience and safety
    • Work closely with third party companies to improve our moderation solutions through new innovative technologies


    Essential

    • Previous experience moderating online content
    • Excellent written and verbal communication skills
    • Good judgement and attention to detail
    • Desirable
    • Passion for games
    • Previous experience in the games industry
    • Native English level is a must- other languages are a huge plus!
Salary

Competitive Salary

Job Type

Come join us

Benefits of working here

  • Extremely competitive bonus scheme
  • Flexible working hours
  • Core hours attendance (10am-4pm)
  • Staff social outings
  • Pension or Gym membership available
  • Generous holiday allowance
  • Industry leading software including Unity, 3DS Max and Maya
Apply Today.

Join the Avakin Journey.