If you’re having trouble with our Gift Machine, please follow these steps:
1. The Gift Machine uses Sony’s reward system to function, this system can be slow at times, so patience is the key if your Internet isn’t the fastest.
2. Go into a PlayStation®Home space with a Gift Machine in it – this can be a personal space with your Gift Machine active item, or a public one such as Dream Central (see below).
3. When you’re in a space with a Gift Machine, hang around for at least 20 minutes to give the reward system time to kick in!
4. If you don’t have your reward(s) yet, repeat step 3 after a little break.
5. If it still hasn’t worked please email us: firstname.lastname@example.org.
1. Try sending gifts to one person at a time, instead of multiple recipients.
2. Please be patient and do not turn off your system or disconnect your Internet during the sending process.
3. Try using one of the built-in Gift Machines in the Gift Shop, Dream Central or Sunset Lounge public spaces.
5. If you’re still stuck, however, send us an email (email@example.com) and we’ll do everything we can to help.
- Dream Central public space with built-in Gift Machine